Shipping policy

  • Order Processing: Orders are usually processed within 1–3 business days after confirmation.
  • Delivery Time: Delivery typically takes 3–7 business days, depending on the customer's location.
  • Shipping Areas: We deliver to major cities and locations across Pakistan.
  • Shipping Charges: Delivery charges are calculated according to the order size and delivery location.
  • Cash on Delivery: Cash on Delivery (COD) may be available for eligible locations.
  • Order Confirmation: Customers may receive a call or message to confirm their order before dispatch.
  • Tracking: A tracking number may be provided once the order has been shipped.
  • Delivery Delays: Delivery may be delayed due to weather, public holidays, courier issues, or other unexpected circumstances.
  • Incorrect Address: Customers are responsible for providing a complete and accurate delivery address.
  • Failed Delivery: If a delivery fails because the customer is unavailable or provides incorrect information, additional delivery charges may apply.
  • Package Inspection: Customers should check the package and clothing items upon delivery and report any issue promptly.
  • Damaged Packages: If a package arrives damaged or opened, please contact us as soon as possible with photos and order details.
  • International Shipping: International delivery, if available, may have different shipping charges and delivery times.
  • Contact Us: For shipping questions or delivery issues, please contact our customer support team.