Refund policy

  • Return Window: Items can be returned within 7 days of delivery.
  • Product Condition: Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
  • Exchange: Customers may request an exchange for a different size or color, subject to availability.
  • Damaged Items: If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
  • Refunds: Approved refunds will be processed after the returned item is inspected.
  • Refund Method: Refunds will be issued through the original payment method or another agreed method.
  • Non-Returnable Items: Sale/discounted items, customized products, and items showing signs of use may not be eligible for return.
  • Return Shipping: Return shipping costs may be the customer’s responsibility unless the item was damaged, defective, or sent incorrectly.
  • Proof of Purchase: A valid order number or receipt is required for returns and refunds.
  • Processing Time: Refunds may take 3–7 business days after approval, depending on the payment provider.
  • Size Issues: Customers are encouraged to check the size chart before placing an order.
  • Contact Us: For returns or refunds, please contact our customer support with your order details and photos if applicable.